As a regulated financial services firm, we are required to comply with industry ‘Know Your Customer’ (KYC) requirements to identify our customers and check they are who they say they are. We are required to verify your identity and obtain information about your source of income and wealth and level of experience with financial products. Security of clients’ personal information is highly secured. We do not sell your personal information to any third parties for marketing purposes. For further information, please read our Privacy Policy available under regulatory documents, which explains in more detail how we deal with the personal information you provide us.

GivTrade Ltd. Registration No. 197387, is regulated as an Investment Dealer by the Mauritius Financial Services Commission (FSC) License No. GB22201329. As such, our internal systems are in compliance with the FSC regulations, which means that your funds are held in segregated accounts to protect your assets.

You can open an account in the “sign in’, efficiently and securely. Or just click here:

GivTrade provides you with low spreads starting from 0.0 pips and ultra-fast execution speed of 0.15 second on average. Fast and secure funding methods which are processed instantly while withdrawals are processed within one working day. We have no restrictions on trading and no requotes. We also allow scalping, hedging, arbitrage, EAs and algorithms.

GivTrade welcomes clients from all around the world without any restrictions. Foreign clients except US Citizens are eligible to open an account with us. Meanwhile, there is a restriction on specific countries which their citizens and residents are not eligible to open accounts with us, please refer to the Restricted Country list.

We offer 3 account types: Classic, VIP, and Free-Swap. All accounts have the same execution speed. Please refer to the Pricing section on our website for more details.

Yes, you can. Log in to your “sign in” area, click on the 'Accounts' tab and select your choice between our account types.

The minimum deposit required for Classic account type is $100. And, VIP account type is $2,000.

The methods available differ according to jurisdiction and location but they include the most commonly used ones such as Wire transfers and credit cards. For more information, please log into your ‘my portal’.

1) Sign in
2) Click on "Deposit funds"
3) Select your preferred deposit method
4) Enter the amount and select the currency

1) Login into your “my portal"
2) Click on "withdrawal funds"
3) Select your preferred withdrawal method
4) Enter the amount and select the currency

We process all withdrawal requests within one working day.

GivTrade has a zero fees policy on deposits and withdrawals

We process all withdrawal requests within one working day. The time necessary for the funds to reach your bank account depends on your bank’s policy. Bank withdrawals can take 3-7 working days to be seen on the client’s bank account. Credit/debit card withdrawals can take up to 8 working days to be seen on the client’s card account.

Yes, you can. However, at the moment of the transfer from trading account to Wallet, your free margin must exceed the requested amount. Free margin is calculated as equity minus the necessary margin (which is required to maintain an open position). If you do not have sufficient free margin on your trading account, a transfer from trading account to Wallet will not be executed until you submit the correct amount of transfer and/or close the open positions on your account. Withdrawal from the Wallet can be requested any time.

GivTrade’s policy is to process withdrawals via the same method that you used to deposit. For example, if you deposited using a credit card, the card will be credited with the amount equal to the deposit amount. Upon request, we can send any profits via other payment methods under your name.

Having your own personal access to GivTrade’s portal allows you to open and manage your accounts, deposit and withdraw funds as well as generate a variety of trading reports for your own record keeping and analysis.

You can reset your password by selecting ‘Forgotten Password’ on the login page. We will then send instructions for changing your password to the email address you use to log into your account.

To amend your registered email address, please contact our Customer Service team via phone or send a request from your email address to cs@giv.trade. In order to make the change we may ask you to confirm other personal details we hold for you on our records.

Yes. We offer a free demo account containing virtual funds. This allows you to try out our platform in a risk-free environment and practice trading strategies and techniques. To open a demo account, you'll need to SIGN IN and provide a valid email address, your full name, phone number and a password. Or just click on open a Demo Account.

You can sign in to your account as soon as you have received notification that your application has been successful and you have clicked on the verification link sent to your registered email address. However, you won’t be able to place orders unless you fund your account, to be able to hold an open position.

Yes, you can give authority to another person to trade from your account on your behalf (a limited power of attorney). Please contact our Customer Service team who will be able to assist you with setting this up.

You will need to notify our Customer Service team in writing, either from your registered email address or by post, to our registered office address. You will need to withdraw any funds available in your account after closing all open positions. Then, log into your ‘my portal’ area choose withdrawal, then choose the way of desired transfer gateway.

While the platform itself is light on its data needs, the changing prices and constantly dynamic markets require a fast enough internet connection to make sure that you are seeing the latest prices in real-time and as they are happening.

To login to your MT5 account, you need the following:
o Your Credentials
o Server Name: GivTrade-Server
To download the MT5 platform on your PC click on the following: https://download.mql5.com/cdn/web/giv.capital.limited/mt5/givtrade5setup.exe

We do offer both Cash and future CFDs, please refer to our Market section on our website.

You can set Stop Loss and Take Profit orders with no limits on all account types. SL and TP orders will still be active, even if your computer is switched off. However, be cautious as on market open and close, or during important economic news or announcements, gap or slippage may occur, which means your Stop Loss OR Take Profit limit order price may differ, affected by gap or slippage. Please refer to our Glossary for further details.

Our margin call is 100%, and our stop out levels are 30%. Your account may be subject to a margin call if your account equity falls to a level that is equal to the margin of your existing positions. For example, you have open positions of a total of 1 lot on EURUSD. The margin to hold these positions is 1000 USD. When you opened the account, you had a 2000 USD equity on your account. When the position starts to move against you and your account equity falls to 1000 USD, you will have a margin call. But your position will not be closed yet. When your account equity falls to 30% of the required margin, then the system starts to close your positions immediately. If, while closing the positions, your account equity reaches back a level of more than 50% of the required margin, all other positions will remain open.

We offer floating spreads for all account types – Classic, and VIP. The Classic account offers variable spreads, starting from 1.2 pips with no commissions. While, VIP accounts offer variable spreads, starting from 0.0 pips with low commissions. You can visit our Accounts types section, on our Website for more details.

There are no commissions on the Classic account. The commission on the VIP account is 3 currency units per side per lot.

Yes, Hedging is allowed. The required margin for hedging positions on Classic, and VIP accounts is 0. Scalping is also allowed. There are no time limitations for keeping the positions open.

No. You can choose between a swap free or swap enabled option. In case of swap free account enabled it is recommended to read our Terms and Conditions of Swap-Free account.

Right-click on the instrument you placed the trade with and use the options 'Modify the trade' or 'Delete the trade'.

Yes, the trading conditions are the same. However, please note that demo accounts operate in a simulated environment which means that no slippage occurs whereas price updates might differ from live accounts.

An account may get archived under certain conditions. If the account balance is equal or less than 5 USD and there were no login attempts to the trading platform or no trading activity, no open positions and no withdrawals or deposits made for at least 120 days, then the account will be automatically deactivated and archived by the system and it will no longer be visible in the ‘my portal’ area. Any balance will be transferred to the wallet. If you wishes to reactivate your account, you can contact Customer Services.

You can find your account balance and trading history in the MetaTrader 5 platform. The account balance can also be seen in your ‘my portal’ area.

If you have any queries relating to your trading account, for example you wish to contest something about your account, whether relating to an open or closed position, please call or send an email to Customer Service team at cs@givtrade.com immediately so we can take action as soon as possible.

Please make sure you have taken into account any additional costs, such as Swap (overnight holding costs,) or commissions. Profit and loss on Spot/Future CFD trading accounts is calculated in the currency where the product is domiciled and then converted into your account currency.

If you're currently long (with a buy position), make sure you're looking at the Bid/Sell price. If you're short (with a sell position), make sure you're looking at the Ask/buy price. If you still feel the stop loss should have been executed, please contact our Customer Service team.